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Support Login

Use this page to login to either the Eclipse Support Area or the Tracker Updates area.

 
You will need to enter your support login details. Customers under maintenance will receive access to the Eclipse and Tracker software updates. Customers not under maintenance will only be able to access the Tracker support area.
 
If you are a maintenance customer and need a reminder of your username and password, then please contact the customer care department.
 

For access to the Tracker support area only, contact customer care to apply for a username and password or to obtain a reminder of your existing details.

 


For Eclipse Software Support click here.

For Tracker Support click here.



Disclaimer: By logging in to the Support area, you agree to the following terms and conditions. FAQ's, guides, other electronic information, tariff's and software updates are used entirely at the users risk. Data Track Technology plc. is not responsible for direct or indirect loss of communications or other services by use or misuse of the information provided. The information is provided as-is and without warranty of any kind. Eclipse Tariffs supplied by Data Track Technology plc. are to be used as a guide only. All supplied tariff's should be confirmed with the carrier before use. Data Track Technology plc. accepts no responsibility or liability for incorrect results resulting from the use or misuse of this information or any of its software products. Information provided to Data Track Technology plc. may be used for enhancement of our products and services.

Support Calls: Calls to the Data Track support line may be recorded for training and other purposes.